Privacy Policy

Privacy Policy

Last updated: December 27, 2024

1. Introduction

Welcome to Metalcore Night (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any features, functionality, or services we offer.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Create an account
  • Place an order through our store
  • Submit song requests
  • Vote on songs
  • Sign up for our newsletter
  • Contact us
  • Participate in any interactive features of our website

This information may include:

  • Name
  • Email address
  • Shipping address
  • Billing address and payment information
  • Phone number
  • Song preferences and requests
  • IP address and location data for song request mapping
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Pages visited and time spent
  • Referral sources
  • Geographic location (for song request mapping)

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Display song requests on our interactive map
  • Manage voting systems and prevent duplicate votes
  • Provide customer support
  • Send transactional emails
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns
  • Prevent fraud
  • Comply with legal obligations

4. Third-Party Services

We integrate with several third-party services to enhance your experience:

4.1 Payment Processing

  • WooCommerce/Stripe/PayPal (as applicable)
  • We do not store your payment information

4.2 Music Services

  • Spotify API (for song previews and artist information)
  • Genius API (for lyrics and song information)
  • Setlist.fm API (for concert information)

4.3 Other Services

  • Google Maps (for song request mapping)
  • Gravity Forms (for submissions)
  • Social media platforms (if you choose to share content)

Each third-party service has its own privacy policy governing how they handle your data.

5. Data Retention

We retain your information for as long as necessary to:

  • Maintain your account
  • Process orders and returns
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Specific retention periods:

  • Order information: 7 years (for tax purposes)
  • Song requests and votes: 1 year
  • Account information: Until deletion is requested
  • Marketing preferences: Until consent is withdrawn

6. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption
  • Secure password hashing
  • Regular security updates
  • Access controls
  • Data backups

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent
  • Opt-out of marketing communications

To exercise these rights, contact us using the information in Section 10.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect or maintain information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date.

10. Contact Us

For questions about this privacy policy or our privacy practices, contact us at:
info@metalcorenight.com

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access personal information
  • Right to equal service and price

12. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

13. Additional Information

13.1 Log Files

Our website maintains log files that record:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Timestamp
  • Referring/exit pages
  • Number of clicks

13.2 Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

13.3 Local Storage

We use local storage to:

  • Track voting history
  • Save user preferences
  • Maintain shopping cart state
  • Store recently viewed items

This data remains on your device and is not transmitted to our servers unless necessary for specific functionality (e.g., submitting votes).